Frequently Asked Questions

What do your mailboxes cost?
Due to the many options and styles available and quantity discounts for subdivisions, we ask that you contact us directly for a customized quotationMailboxes at home improvement stores are not all aluminum (usually having thin steel bodies), have no personalized addresses, and come uninstalled. If you shop on the Internet or upscale home improvement stores, you will find prices in the $400+ range. We are confident that our prices are the best available.Is it durable?
Yes. Aluminum will never rust! You must touch this mailbox in person to realize how sturdy it is! It is concreted into the ground when installed. An important consideration as well is that replacement parts are available.We have received a quote for much less than from Mailbox Makeovers. Why shouldn’t we pick them?
Most of the companies who charge less are saying “aluminum” when it is actually a steel box on an aluminum post. Steel will rust – you can check if it’s steel by placing a magnet on it. If it’s steel the magnet will stick. Don’t be fooled by inexpensive thin steel boxes that look nice but won’t hold up over time.How can we get everyone to participate?
If you educate the people and allow them a voice, you can eventually gain over 90% participation. Yet there will always be those who will fight things. If the HOA funds a sizable discount if people pay by a certain time, that can be a big incentive.

Will this add to my resale value and the values in our subdivision?
Absolutely!! Sometimes small expenditures can have a big bang for the buck – this is definitely one of those cases! This should be one selling point to the residents.

Is there a warranty?
Yes, it is on workmanship for 1 year.

Are different styles or colors available?
Yes, several options of arm support brackets, colors, and even posts are available beyond our standard offerings. We will work with you and then urge that a single choice be provided for the sake of consistency.

Can people install these on their own?
Yes, but this is discouraged. We can quote an uninstalled price, however, it is a fair amount of work — they may need to drill holes to install the plaque, dig the post at the same depth as others, use concrete so it does not start leaning in a year, etc. They should call to have utilities marked, and be extremely careful not to hit cables.

I am not a homeowner association and don’t need a large quantity. Can I just order one?
Yes. Very shortly we will have our online store that will allow you to order our mailboxes and plaques for delivery to your address anywhere in the country. You will need to do the installation yourself or hire a local contractor.

How long does it take after an order is placed?
This depends on the quantity and model that is ordered, and whether there was a special request involved. Also, we will need to schedule the installers. We will give you an estimate when you want to place your order. We will always keep you apprised of the status of your order.

Why do I see Paypal during checkout and is the payment processing secure?
PayPal, acquired by eBay in 2002, has quickly become a global leader in online payment solutions with more than 164 million accounts worldwide. We use the secure PayPal service to process credit cards on our behalf. You have the option of logging into Paypal if you already have an account with them, or you may just pay using a major credit card (called Guest). When you pay with a credit card, PayPal processes the credit card transaction and we never see or keep your credit card number on our site. Once your payment through PayPal is validated, we receive an authorization and process the order.